Before attaching the CRYPTO-BOX to your Windows computer, please install the device drivers with CBUSetup (available in the download area), and attach the CRYPTO-BOX after that. For system integrators, the drivers are provided alternatively as Windows Installer Merge Module (.msm) or separate files (.inf/.cat/.sys).
Please note that you need administrator rights to install the device drivers.
For Linux and macOS there are no special drivers required. Please refer to the readme file in the SmarxOS4Linux resp. SmarxOS4Mac package for further details on supported environments.
By default, the CRYPTO-BOX SC model will be included in the Evaluation Kit.
If you would like to test another CRYPTO-BOX version (e.g. CRYPTO-BOX XS or Versa), please use the “Comment” field at the end of the ordering process to request another model in your Evaluation Kit.
Alternatively you can buy a Support Level Option, which entitles you to download the latest Protection Kit Update from our support section during the time the support option is valid (one year or two years), plus getting free technical support from the MARX Team for this period.
All CRYPTO-BOX units for USB port (SC, XS and Versa models) are compatible and use the same API functions. Therefore software which was written for the CRYPTO-BOX Versa will also work with the XS and SC.
The XS (as well as the SC) additionally provides network licensing (read more), and the CRYPTO-BOX SC supports RSA encryption in hardware and allows to set multiple key slots for hardware based AES and RSA encryption. A comparison table can be found here.
If you need more time, just contact us to extend the evaluation period. Otherwise, return the Evaluation Kit with paid postage and you will receive your money back. Companies from EU countries will get the Evaluation Kit on account and have 45 days before remitting or payment.
To make sure that any old drivers are removed and the latest drivers are installed, we recommend the following steps:
If this does not solve the problem, please send us the MARX Analyzer report of your computer.
Should you already have an older Protection Kit, but you want to take advantage of the features offered in the latest version, you can order the latest version in our Shop.
Alternatively, you can buy a Support Level Option which entitles you to download the latest Protection Kit version, PLUS the option to get free technical support from the MARX Team, during the period the support option is valid (one year or two years).
MARX Analyzer helps with troubleshooting for CRYPTO-BOX hardware and software components, providing comprehensive
diagnostics to resolve problems quickly. It generates a detailed report, which can be submitted to MARX technical support.
How to perform a diagnosis:
Remark: Depending on the CRYPTO-BOX model, either the "CBUSB2 driver" (driver for CRYPTO-BOX SC model) or "CBUSB driver" (driver for CRYPTO-BOX XS/Versa models) is loaded. Therefore, an exclamation mark and "service is not registered/not running" for the other driver is normal.
A detailed description of the MARX Analyzer functionality can be found in the MARX Analyzer Application Notes.
This is not necessary. Under Windows you can use the Smarx Application Framework (part of the CRYPTO-BOX Protection Kit) to program the CRYPTO-BOX units. See Smarx Compendium, chapter 4.5 for more details.
Furthermore with SmrxProg there is a command line tool available (for Windows, Linux and Mac OS X) which takes care of CRYPTO-BOX formatting. It provides a high grade of automation, because the formatting process can be controlled within other applications or script-files. Please refer to the Smarx Compendium, chapter 7 for more details.