FAQ

My Antivirus software detects the application I protected with AutoCrypt as infected by a virus!

I some cases Antivirus scanners - especially when heuristic analysis is used/activated - will treat the protected application as infected (False Positive).
Reason: Our AutoCrypt wrapper uses methods to encrypt and protect the application which are similar to methods sometimes used by malware to infect applications. Here are several recommendations to resolve this:

  • Define a rule in the options of your Antivirus scanner to exclude your application from scanning.
  • Contact the technical support of your Antivirus solution. The most manufacturers from Antivirus solutions offer to upload such false positives to their server to fix the issue with one of the next updates.
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